It turns out that your chances of reaching a live person directly when you call a plumber from the Yellow Pages is only 27.9%. Approximately 3 out of 4 calls you make during a home emergency will NOT reach a live person. Instead you will be connected to an answering machine, an answering service, a busy signal, or an amazingly annoying fax machine. That is if anyone answers your call at all. According to our survey, 23.5% of plumbers listed in the Yellow Pages did not answer their phone when we called.
There is a bright side. Approximately 0.1% of the time you will be connected with pure awesomeness. Fix it Fast
Our survey polled 817 plumbers on weekdays between the hours of 2pm and 8pm. It has a confidence level of 99% and a margin of error of +-4.42%.